Introduction
At Greenhabit, we help people build and maintain healthy habits. Protecting your privacy and handling your data responsibly are essential parts of that mission.
This Privacy Policy explains:
- What personal data we collect
- How and why we use it
- How we protect it
- And what rights you have
This policy applies to all Greenhabit platforms: our website www.greenhabit.nl, the Greenhabit App (available via the App Store and Google Play), and the Greenhabit Dashboard.
Greenhabit BV is responsible for the processing of your personal data. Chamber of Commerce registration number: 70837872
Our Data Protection Officer (DPO) is Stichting Privacyzorg, represented by Eveline de Waal (registration number FG009140).
You can reach the DPO at privacy@greenhabit.nl.
All data is stored and processed on servers located within the European Economic Area (EEA). Our hosting partners comply with the GDPR and the ISO 27001 standard for information security.
When do we collect your personal data?
We process your personal data only when necessary for:
- Using our website, app, or dashboard
- Participating in a Greenhabit program
- Or when you share information with us yourself (e.g., via a form or order)
What personal data do we collect?
- Website visits
We only collect technical data necessary for the proper functioning of our website. We only use functional cookies on our website – no tracking or marketing cookies.
- Program registration
When you sign up for a program via our website, we collect: name, email address, phone number and preferred start date.
- Organizational orders
When an organization orders Greenhabit access, we collect: (Company) name, contact person , address, postcode, country, email, phone number, VAT number and payment details.
- App registration
When you join the Greenhabit App, we collect: name, email address and mobile phone number.
- Device data
When you use the “!” button in the app to provide feedback, we collect limited device information (model, settings, operating system) to help solve technical issues. - Personalization
To make your journey more personal, you can choose to add information such as: - Gender, birth year, height, weight, waist circumference
- Lifestyle preferences (nutrition, movement, relaxation, positivity, social environment)
- Health measurements (blood pressure, glucose, cholesterol, triglycerides, HbA1c)
- Feedback, photos, and responses to wellbeing questions
You decide which data you want to share. These details stay completely private and are not shared with anyone else.
Why do we process your data?
We process personal data based on the following lawful grounds:
- Performance of a Contract. Providing your package, app access or responding to questions
- Consent. When you voluntarily share data (you can withdraw consent at any time)
- Legal obligation. Tax or administrative record-keeping
- Legitimate interest. Improving our services, while safeguarding your privacy.
Sharing data with third parties
We only share your data when necessary to provide our services or to meet legal obligations.
All third parties that process data for us have signed data processing agreements.
Our key partners:
- Grendel Games BV – developer of the Greenhabit App and Dashboard
- Your Hosting BV – website hosting
- Stripe Payments Europe Ltd. – secure payment processing
- Seacon Logistics – shipping of physical Greenhabit boxes
- Linode LLC (EU) – secure data storage
In addition, Greenhabit has a data transfer agreement (DTA) with Aitis-mymonX for synchronizing step data when you own the mymonX smartwatch (only if you set this up yourself).
Greenhabit Dashboard
In the Greenhabit Dashboard, your personal data is displayed only in anonymized form.
Individual data are aggregated into group averages of at least 15 participants to ensure anonymity.
The dashboard shows insights into six wellbeing domains: energy, happiness, work-life balance, positivity, social environment and BMI.
Buddy participants’ data are excluded from all organizational averages.
Your rights
You always have the right to:
- Access your data
- Correct inaccuracies
- Delete your account and data
- Withdraw consent
Your data is visible to you in the app. If you make a mistake while entering measurements, you can correct it by going to the relevant measurement in the travel report and editing it.
You can delete your account at any time in the app under Settings > Account > Delete account. This permanently removes all personal data and photos.
Questions or objections? Email privacy@greenhabit.nl.
Authorizations and data access
We believe it’s important that you know who can see your data.
- What you can see
In the app, you can view your own:
- Measurements (weight, BMI, waist, glucose, blood pressure, cholesterol, triglycerides)
- Progress in the six wellbeing domains
- Your focus on the five Greenhabit elements (nutrition, exercise, relaxation, positivity, social connections)
- Personal notes, photos, and shared content
If you share photos or posts with “friends” in the app, they can view those. If not, your data remains private.
- What Greenhabit can see
Our team cannot view your personal data in your App. We can only access:
- Your name and email for administrative purposes (billing or support)
- Anonymized group data (averages for organizations with ≥15 users)
- General usage statistics (minutes, sessions, challenges)
- What your organization can see
If you join via an Organization, the organization only sees anonymized group averages (≥15 participants), including:
- Average group scores on the 5 Greenhabit elements
- General feedback on workplace vitality
- Individual results are never shared.
Security
We take your data security seriously.
We use:
- SSL-encrypted connections
- Multi-factor authentication (MFA) for dashboards
- Password + SMS verification for app login
- Secure servers in Europe (ISO 27001 certified)
Only authorized staff under confidentiality agreements may access data.
We do not use profiling or automated decision-making.
Data retention
We keep your data only as long as necessary for the purpose collected.
If you don’t delete your account yourself, your data will be stored for up to four years after your last activity, allowing you to return later with your data intact.
Improving the app
We may use anonymized data to improve our programs and app experience.
These data can no longer be linked to you and are never sold or shared for commercial purposes.
External links
Our website and app may contain links to third-party sites.
We are not responsible for their privacy policies, always read them before sharing personal data.
Data breaches
In the event of a data breach, Greenhabit BV will immediately notify the Dutch Data Protection Authority and, where necessary, affected users.
If you suspect misuse or unauthorized access, please contact privacy@greenhabit.nl immediately.
Policy updates
We may update this Privacy Policy from time to time.
The latest version will always be available at www.greenhabit.nl.
Contact
Greenhabit BV
Hulterman 50, 5721 MD Asten, The Netherlands
Tel: +31 6 42676132
Email: privacy@greenhabit.nl
Data Protection Officer: Eveline de Waal, Stichting Privacyzorg